Shipping policy

Shipping Policy

At BrüMate, we are committed to getting your order to you as quickly as possible. Please review our shipping policy below.

Free Shipping

We offer free shipping on all orders. No minimum purchase required.

Order Processing Time

All orders are processed within 0–1 business day (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing on the next business day.

Estimated Delivery Time

Once your order has been shipped, you can expect delivery within 3–5 business days (Monday through Friday).

Shipping Destinations

We currently ship to addresses within the United States.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor your delivery status.

Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to carrier issues, weather conditions, or high order volumes. We appreciate your patience in such situations.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us through our website so we can resolve the issue promptly.